Cookie Policy

What are cookies?

Cookies are files or pieces of information that may be stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit a Aramex Website. A cookie will usually contain the name of the website from which the cookie has come from, the "lifetime" of the cookie (i.e. how long the cookie will remain on your device), and a value, which is usually a randomly generated unique number.

Two types of cookies may be used, "session cookies" and "persistent cookies". Session cookies are automatically deleted at the end of your browsing session. Persistent cookies remain longer on your device, for the duration of each specific cookie, and will remain valid until its set expiry date (unless deleted by the user before the expiry date).

Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website. Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

For what purposes does Aramex uses cookies?

Many cookies on Aramex Website perform essential functions or services your have requested or for security purposes, as further described in the table below.

We use cookies to make the Aramex Website easier to use and to better tailor our Website and our products to your interests and needs. Cookies may also be used to help speed up your future activities and experience on the Aramex Website. We also use cookies to compile anonymous, aggregated statistics that allow us to understand how users use the Aramex Website and to help us improve the structure and content of our Website (for example, by monitoring which features of the Website are being used, which pages are visited, how often, and what information is downloaded).

What types of cookies does Aramex use?

The table below summarises the different types of cookies we use on Aramex Website, together with their respective purposes and duration.

Functional Cookies

Cookie Name	Purpose of the cookie	Duration of the cookie
Cookie banner s_pers	This cookie is used to control the appearance of the cookies information/consent banner.	Persistent
Preference cookie TEXTPREF	This cookie is used to remember a user's choice about cookies on the Aramex Website.	Persistent
Language cookie	This cookie is used to remember user's language  choice on Aramex Website.	[Persistent / Session]
Country cookie	This cookie is used to remember a user's choice of shipping location.	Persistent
Authentication cookie	These cookies are used to identify unique visitors to the website. These cookies allow Aramex to remember users so that Aramex can provide users with access to pages personal to them, for example, personal account pages. these cookies help maintain your visit secure.	[Persistent / Session]

When you visit the Aramex Website, you may receive cookies from third party websites or domains. We do not control the placing of these cookies and you should check the relevant third party's website for more information about these cookies. The relevant third party is responsible for providing you with information regarding the cookies they place and obtaining your consent before placing cookies on your device.

How can you control, delete or withdraw your consent to the use of cookies ?

If you wish to withdraw your consent to our use of cookies, or if you wish to delete or control the placing of cookies on your computer, you can change your browser settings to block cookies or to alert you when cookies are being sent to your device. There are a number of ways to manage cookies. Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings at: